Role: Marketing Team Leader
Reports To: Retail Store General Manager
Pay Range: $25.75-$28.75
Location: Honolulu, HI Store
Patagonia requires all employees to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment.
Patagonia provides employees with a robust benefits package (unique to each role) that may include environmental internships, free health insurance, paid vacation, paid holidays, an alternative commute reimbursement program, leaves of absence, employee discounts, complimentary product, 401k match and much more.
Our stores are intended to be gifts to the community. As the Retail Marketing Team Leader, you will be responsible for leading the events programming, social media and local email marketing for the store. Your energy and passion for the local community help set the tone for all store employees, encouraging a team approach to retail marketing.
In addition, you perform the duties of our Retail Team Leader: you maintain an environment that promotes employee learning and customer service through encouragement and coaching. You help to identify the priorities of each day, delegate necessary tasks and train Customer Experience Guides. You partner with the General Manager and Assistant Manager to ensure operational and brand objecti re met even in their absence.
You will creatively plan and execute events that include a wide range of subjects. You include the store team and their ideas for events, social media and marketing, encouraging new ideas from all employees. Seasonal planning: You submit a seasonal events plan for your store to the Marketplace Experiences team twice a year. Sports: Identify ways to engage with local sport communities through both events and social media. Instagram: Maintain a consistent, locally relevant and engaging Instagram account, while following Marketing’s Instagram calendar. Store Newsletters: Build and send monthly newsletters to your store community that include events and activism opportunities. Marketing Campaigns: You collaborate with your Retail Team Leader Partners to educate your team on Patagonia brand marketing campaigns.
We look for candidates with proven service experience who thrive in a team-based atmosphere. We’re seeking people who are passionate about their communities, the environment and caring for others. We need people who appreciate our core sports. Folks who deal well with ambiguity, learn on the fly, demonstrate sound judgment and solve problems creatively are most successful with us. We’re looking for someone who builds and maintains relationships with ease and desires to put the customers at the center of everything they do.
YOU ARE AN ENVIRONMENTAL ACTIVIST
YOUR CUSTOMER SERVICE IS NOT BOUND BY CONVENTION
YOU ARE ACTION-ORIENTED, TAKE INITIATIVE AND DELEGATE
YOU ARE EXCITED ABOUT COMMUNITY BUILDING
YOU LEAD BY EXAMPLE AND ACTIVELY COACH
YOU VALUE AND DEMONSTRATE QUALITY IN ALL THAT YOU DO
YOU ARE A LIFE-LONG LEARNER
YOU CONSISTENTLY EXECUTE ALL DUTIES OF A CUSTOMER EXPERIENCE GUIDE
When not scheduled for marketing duties, the balance of weekly hours will be scheduled as a Team Leader or Customer Experience Specialist.
Our stores are open seven days a week. The number of scheduled hours per week varies. You must have availability in alignment with the needs of the business which could range from weekday and weekend availability including both opening and closing shifts. As the business allows, a minimum of 8 hours per week spent working on marketing tasks.
“We’re in business to save our home planet.”
Build the Best Product
In retail, our best product is the world-class service we offer our customers. We create amazing and memorable experiences that leave our customers feeling stoked.
Cause No Unnecessary Harm
Our stores are intended to be gifts to the community. We renovate old buildings into storefronts using low-impact practices and materials. In addition, our retail stores, working with our Worn Wear program, extend the life of customers’ old gear by repairing, reselling or recycling it.
Use Business to Protect Nature
Our stores serve their communities. We strive for deep connections to the people, places, and issues that are relevant there. We are vocal activists for protecting outdoor spaces. Our stores support local environmental groups with grants, donations, volunteers, advocacy, and events that provide a platform to share and engage in activism.
Not Bound by Convention
Retail changes every day. We welcome and embrace change as it inspires us to create new ways to serve our customers. Every retail employee is empowered to make autonomous decisions in line with our mission and values.
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with coworkers, customers and vendors.
Patagonia requires all employees who enter a Patagonia owned or operated facility or who physically interact with others as part of their job duties to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Patagonia is a company founded by climbers and surfers with a passion for simplicity. They create durable, functional products that minimize harm to the environment and actively work to protect nature. Patagonia embraces innovation and challenges conventions to make a positive impact on the world.
Year Founded: 1973