Impact Workers


Senior ERP Analyst: Technical

About the role

King Arthur Baking Company is an award-winning, audience-leading baking company with a strategic vision to be the resource for baking education and inspiration. Through traditional and new media, in-person and virtual education, we strive to be a leader in helping novice and expert bakers alike. We’re not going anywhere – we’ve been part of the family since 1790. We work to build stronger communities and increase access and the connection to real foods. We take pride in our responsible sourcing and our “never bleached” guarantee. And we work closely with farmers, millers, and suppliers in a continued commitment toward sustainability. Our wheat flour is grown and milled right here in the United States. Flour this good uses only the purest ingredients, free from GMOs. As a founding B Corporation, we are committed to using the power of business as a force for social and environmental good. We believe every employee’s contributions make our company what it is: vibrant, successful, and committed to spreading the joy of baking. We are a welcoming and inclusive 100% employee-owned company.


The Position:

The Senior SAP S/4Hana Technical Analyst is responsible for the software systems used in the day-to-day operation of the business. This individual in this role will work closely with company directors to provide support, maintenance, project leadership, and hands on technical services to accomplish the goals and priorities of the businesses. This position requires deep technical experience with configuring SAP S/4Hana to lead process improvement, ensure data quality and meet the demands of our business.

Reports to: Director of Enterprise Applications

Location: Remote; required to travel onsite to the King Arthur Baking offices in White River Junction, VT 4-6 times per year.


The Benefits:

Yes, we have the regular “stuff” – medical, dental, vision, company paid short- and long-term disability, life insurance, paid time off to rest, paid holidays to have fun, a 401(K) with a company match. But here’s what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)* and knowing that those working with you are dedicated and engaged co-employee owners that believe in you and your extraordinary abilities to move us all forward.


Essential Responsibilities:

  • Manages the implementation, ongoing support, and integrations of business applications systems.
  • Partners with business sponsors to take a project or enhancement request through scoping, detailed requirements, use case definitions and implementation for our enterprise systems including SAP S/4Hana and SAP Cloud Platform Integration service.
  • Facilitates gathering requirements through workshops, activity diagrams, business process flows, decision trees and other tools
  • Seeks to learn the business processes and surrounding technology deeply enough to anticipate potential exception scenarios and drive them through structured review to define the expected outcome
  • Acts as a subject matter expert for King Arthur Baking’s enterprise systems to provide day-to-day operational support to business partners
  • Maintains a deep understanding of ERP business flows with a focus on Sales and Distribution, Finance and Order to Cash
  • Has a general knowledge of Procurement/Purchasing, Warehouse Management, Demand/Supply Planning, Manufacturing Processes, MRP, EDI, Master Data Management and 3rd Party application integrations
  • Maintains an understanding of the S/4Hana applications/modules and data structures supporting the above business flows
  • Works closely with the development team and third-party vendors to establish a technical vision and negotiate trade-offs between functionality, usability, feasibility, supportability and performance with feedback loops to the business sponsor as requirements adjustments are warranted
  • Leads the change impact assessment to identify impacts to the organization and work with the relevant parties to develop a change management plan which could include creation of communications and delivery of training
  • Participates in functional and user acceptance testing and supports definition of test scenarios
  • Maintains extensive knowledge of the integration and relations between multiple complex application systems.
  • Participates in rotating off-hours and weekend on-call duties as is required of the role.

This should not be construed as an exhaustive list of all job duties and responsibilities. There may be some variation and/or development of the above duties and responsibilities without changing the general nature of the job.


Minimum Job Requirements:

  • Bachelors degree in Information Technology or related field
  • 5+ years of SAP S/4Hana configuration/programming experience in a multi-channel environment supporting operations, with experience in:
    • Procurement/Purchasing
    • Inventory management
    • Warehouse Management
    • Demand/Supply Planning
    • Manufacturing Processes
    • MRP
    • EDI
    • Master Data Management
    • Integrating with 3 rd party applications
  • Ability to read and debug ABAP.
  • Experience with multiple ERP systems is desired.
  • Experience participating in an ERP implementation is desired.
  • Experience with BTP and integration suite preferred
  • Strong understanding of business processes including supply chain, inventory, sales, marketing, and forecasting
  • Experience evaluating current practices for efficiencies and improvements
  • Excellent organizational and project management skills including ability to organize time, work on multiple tasks, and follow through to completion of task or project
  • Ability to create and write clear, complete documentation of systems and procedures
  • Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy


Success factors/competencies for this role:

  • Open to change, recommends actions for continuous improvement
  • Thinks and acts strategically, understands how their role contributes to larger outcome
  • Provides exemplary customer service to both internal and external customers
  • Sets high standards for oneself, meet deadlines
  • Learns from mistakes, is receptive to feedback
  • Effective communicator, listens and respects others’ points of view
  • Participates in team problem solving and decision making
  • Maintains a positive attitude
  • Is community minded – gets involved, volunteers


Physical Requirements:

  • Regularly sit for extended periods of time
  • Use computer equipment including keyboard, mouse and monitor 4-8 hours daily


  • Understands that safety is the responsibility of everyone at the organization
  • Is responsible for providing a safe and ergonomically sound work environment, identifying unsafe conditions and correcting these conditions immediately
  • Engages in safety and compliance training programs and encourage 100% team participation in same


  • Adheres to company-wide green norms, looks for ways to reduce, reuse, recycle
  • Educates oneself on KAB environmental campaigns
  • Strives to continually improve and implement new processes to reduce our environmental impact

It is the responsibility of every employee to contribute to a positive and safe work environment through cooperative and professional interactions with co-workers, customers, and vendors. As a proud Benefit Corporation, King Arthur Baking expects our employees to adhere to company-wide green norms and remain educated on company impact campaigns.

There’s room at our table for you! Apply today.


Equal Employment Opportunity Employer:

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors protected by law. King Arthur Flour provides reasonable accommodation to qualified individuals with disabilities to allow them to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to apply for a position, participate in the application process, and meet the essential functions and requirements of the position.

  • Amounts vary based achievement of financial targets. Participation based on hire date and program entry date.

King Arthur Baking Company

Owner and operator of a bakery company intended to produce and sell various wheat made products. The company’s products include whole grain banana bread, pancake mix, gluten free flours and organic flours, enabling consumer to enjoy various tasty and healthy wheat products.

Certified B-Corporation
Size: 201-500
Year Founded: 1790

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